速卖通售后服务模板

小编分享的速卖通售后服务模板主要是围绕物流过程与速卖通买家及时沟通， 在物流过程，速卖通买家是比较想了解产品货运进展的，及时良好的沟通能够提高买家的交易感受，我们为您提供了三个交易关键点与买家保持沟通的邮件模板。 warehouse. it's by ems, 5-7 working days to arrive.

tracking number is： *********

tracking web is： ********

you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.

we warmly welcome your feedback.

您好 先生/女士

非常高兴的告知您，邮递员刚刚取走您所买的产品。您的产品将通过ems的方式，在7个工作日后到达您那里。物流单号为：***********，物流查询地址：*****

物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。 the information shows it was handed to customs on jan. 19. tracking number：************. you can check it from web: ***************.

you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.

best wishes.

您好 先生/女士

我是**。我是告诉您订单的比较新进展情况，比较新的信息显示，您的产品已经在6月19日到达贵国海关。物流单号为：***********，您可以在*******查询物流信息。 the information shows it is still transferred by sydney post office. tracking number：************. please check the web *******.

you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.

best wishes!

这种速卖通售后服务模板的作用：在投递过程中提醒客户注意不要错过投递信息，保持手机开机。同时，可以提醒客户给你留评。这样能有效降低坏评出现的可能性，增加买家对于您速卖通售后服务的评价。 forward. we sincerely hope to see you again in the future. i will give you the best discount，when you buy again.and my store has some good price products, welcome to my store: http://www.aliexpress.com/store/*****best wishes.

您好 先生/女士

谢谢您给予我的好评，您的鼓励让我们会做得更好，真心希望您能够再次光顾我的店铺，当您下次购买时，我一定会给您比较优的折扣。

速卖通售后服务模板一：在产品发货后，告知买家相关货运信息：

hello sir/madam

it's a pleasure to tell that the postman just picked up your item from our warehouse. it's by ems, 5-7 working days to arrive.

tracking number is： *********

tracking web is： ********

you can view its updated shipment on the web, which will be shown in 1-2 business days. also our after sales service will keep tracking it and send message to you when there is any delay in shipping.

we warmly welcome your feedback.

您好 先生/女士

非常高兴的告知您，邮递员刚刚取走您所买的产品。您的产品将通过ems的方式，在7个工作日后到达您那里。物流单号为：***********，物流查询地址：*****

物流信息更新到网页上需要1-2个工作日，我们会实时查看物流信息，如果由于物流出现耽搁，我们会及时的告知您。

期待您的回馈!

这种速卖通售后服务模板的作用：告知速卖通买家产品已经发货，并给买家一个初步的交易等待时间区间。如果使用小包或碰到物流堵塞的意外，也可以在这封邮件告知买家，做好产品延迟到达的心理准备。

速卖通售后服务模板二：货物到达海关后，提醒货运相关进展：

hello sir/madam

this is **. i am sending this message to update the status of your order. the information shows it was handed to customs on jan. 19. tracking number：************. you can check it from web: ***************.

you may get it in the near future. apologize that the shipping is a little slower than usual. hope it is not a big trouble for you.

best wishes.

您好 先生/女士

我是**。我是告诉您订单的比较新进展情况，比较新的信息显示，您的产品已经在6月19日到达贵国海关。物流单号为：***********，您可以在*******查询物流信息。

您将马上收取到您的产品，邮递时间有点耽搁，敬请谅解，希望这不影响您对产品的使用。 祝您好运!

这种速卖通售后服务模板的作用：在产品入关的时候告知速卖通客户货物的投递进展。如果遇到货物拥堵情况，对买家表示歉意。如果产品需要报关，可以在此通知买家准备提前。

速卖通售后服务模板三：货物到达邮局，提醒买家给予好评：

hello sir/madam

this is **. i am sending this message to update the status of your order. the information shows it is still transferred by sydney post office. tracking number：************. please check the web *******.

you will get it soon, please note that package delivery. hope you love the product when get my products. if so please give me a positive feedback. the feedback is important to me. thank you very much.

best wishes!

这种速卖通售后服务模板的作用：在投递过程中提醒客户注意不要错过投递信息，保持手机开机。同时，可以提醒客户给你留评。这样能有效降低坏评出现的可能性，增加买家对于您速卖通售后服务的评价。

速卖通售后服务模板四：感谢评价，为此后二次交易作铺垫：

hello sir/madam

thank you for your positive comment. your encouragement will keep us moving forward. we sincerely hope to see you again in the future. i will give you the best discount，when you buy again.and my store has some good price products, welcome to my store: http://www.aliexpress.com/store/*****best wishes.

您好 先生/女士

谢谢您给予我的好评，您的鼓励让我们会做得更好，真心希望您能够再次光顾我的店铺，当您下次购买时，我一定会给您比较优的折扣。

我的店铺有一些不错的产品，欢迎光临http://www.aliexpress.com/store/***。

祝您好运!